22jili Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Player," "you," "your") and 22jili ("Company," "we," "us," "our"), a Philippine-registered online gaming operator licensed by the Philippine Amusement and Gaming Corporation (PAGCOR).

By accessing the 22jili website located at https://22jili.cam ("Site"), downloading our mobile application ("App"), creating an account, placing wagers, or utilizing any of our gaming services (collectively, "Services"), you affirm that:

• You are at least twenty-one (21) years of age;
• You possess full legal capacity to enter into binding agreements under applicable law;
• You have read these Terms in their entirety and agree to be bound by all provisions herein;
• You are not accessing the Services from a jurisdiction where online gaming is prohibited;
• All registration information you provide is accurate, current, and complete;
• You will comply with all applicable laws and regulations governing online gaming in your jurisdiction.

22jili reserves the right to modify, amend, or update these Terms at any time without prior notice. All changes become effective immediately upon posting to the Site. It is your responsibility to review these Terms periodically. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

2. Eligibility and Account Registration

2.1 Age and Legal Capacity

Only individuals who are twenty-one (21) years of age or older are permitted to register for an account and use 22jili Services. By registering, you represent and warrant that you meet this age requirement. 22jili reserves the right to request proof of age at any time, including but not limited to valid government-issued identification bearing your photograph and date of birth. Failure to provide requested documentation within fourteen (14) calendar days may result in account suspension or closure.

2.2 Account Registration Requirements

To access gaming services, you must complete the registration process by providing accurate and complete information including, but not limited to:

• Full legal name as it appears on government-issued identification;
• Valid email address;
• Mobile phone number registered in the Philippines;
• Date of birth;
• Residential address;
• Such other information as 22jili may reasonably require.

2.3 Account Limitations

Each User is permitted to maintain only one (1) active account with 22jili. Creation of multiple accounts ("Multi-Accounting") is strictly prohibited and will result in immediate termination of all accounts associated with the User, forfeiture of all funds and winnings, and potential legal action. 22jili employs sophisticated fraud detection systems to identify duplicate accounts, including but not limited to matching personal information, payment methods, device fingerprints, and IP addresses.

2.4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including username and password. You agree to immediately notify 22jili of any unauthorized use of your account or any other breach of security. 22jili will not be liable for any loss or damage arising from your failure to maintain account security, and you may be held liable for losses incurred by 22jili or other Users due to unauthorized use of your account.

3. Deposits, Withdrawals, and Financial Transactions

3.1 Deposits

22jili accepts deposits through approved payment methods including GCash, PayMaya, and authorized Philippine banking institutions. All deposits are subject to the following conditions:

• Minimum deposit amounts vary by payment method and are displayed at the time of transaction;
• Deposits must originate from accounts held in your legal name;
• 22jili reserves the right to decline or reverse deposits from unverified sources;
• Deposit limits may be imposed based on account verification status and regulatory requirements;
• Promotional deposit bonuses are subject to specific terms outlined in the applicable promotion.

3.2 Withdrawals

Users may request withdrawals of available account balances subject to the following requirements:

• Identity verification must be completed before first withdrawal;
• Withdrawals must be made to payment methods registered in the User's legal name;
• Minimum and maximum withdrawal amounts apply and are specified in the withdrawal interface;
• Withdrawal processing times vary by payment method but typically occur within 24 hours of approval;
• 22jili reserves the right to request additional documentation before processing withdrawals;
• Wagering requirements associated with bonuses must be satisfied before bonus funds become withdrawable.

3.3 Anti-Money Laundering Compliance

In accordance with Philippine Anti-Money Laundering Act (AMLA) requirements and PAGCOR regulations, 22jili implements strict anti-money laundering (AML) and know-your-customer (KYC) procedures. These procedures include but are not limited to identity verification, source of funds verification, transaction monitoring, and reporting of suspicious activities to relevant authorities. Users agree to cooperate fully with all AML/KYC requests and acknowledge that failure to do so may result in account suspension and forfeiture of funds.

3.4 Currency

All transactions on 22jili are conducted in Philippine Pesos (PHP). 22jili does not accept deposits or process withdrawals in any other currency. Any currency conversion fees imposed by your financial institution are your sole responsibility.

4. Gaming Rules and User Conduct

4.1 General Gaming Rules

All games offered through 22jili Services are governed by their respective game rules, which are accessible within each game interface. Users agree to abide by all game-specific rules. In the event of any discrepancy between game rules and these Terms, these Terms shall prevail. 22jili employs certified Random Number Generator (RNG) technology to ensure fair and random game outcomes. All games are subject to independent third-party audits to verify fairness and compliance with gaming standards.

4.2 Prohibited Activities

The following activities are strictly prohibited and constitute material breaches of these Terms:

• Using the Services for any unlawful purpose or in violation of applicable law;
• Employing automated betting systems, bots, or scripting tools;
• Colluding with other Users to gain unfair advantage;
• Exploiting software errors, glitches, or vulnerabilities;
• Engaging in fraudulent activity including chargebacks, payment reversals, or use of stolen payment methods;
• Creating multiple accounts to circumvent restrictions or abuse promotions;
• Sharing account credentials or allowing third parties to access your account;
• Harassing, threatening, or abusing other Users or 22jili staff;
• Attempting to manipulate game outcomes through technical means;
• Money laundering or using 22jili Services to transfer funds for illegal purposes.

4.3 Consequences of Prohibited Activities

Violation of any prohibited activity provision may result in immediate account suspension or termination, forfeiture of all account balances and pending winnings, legal action to recover damages, and reporting to law enforcement authorities where applicable. 22jili reserves the right to withhold withdrawals, reverse transactions, and take any other action deemed necessary to protect the integrity of the platform.

4.4 Responsible Gaming

22jili is committed to promoting responsible gaming practices. Users are encouraged to set personal deposit limits, loss limits, and session time limits available through their account settings. Self-exclusion options ranging from 24 hours to permanent account closure are available. For assistance with problem gambling, Users may contact our responsible gaming team or access resources provided by PAGCOR.

5. Bonuses, Promotions, and Loyalty Programs

5.1 Bonus Terms

22jili offers various bonuses and promotional offers to Users, including welcome bonuses, reload bonuses, cashback programs, and loyalty rewards. All bonuses are subject to specific terms and conditions outlined in the applicable promotional offer. General bonus terms include:

• Bonuses are offered at 22jili's sole discretion and may be modified or withdrawn at any time;
• Wagering requirements must be satisfied before bonus funds become withdrawable;
• Minimum odds and game restrictions may apply to specific bonuses;
• Bonuses are non-transferable and may not be exchanged for cash;
• Abuse of promotional offers may result in bonus forfeiture and account termination;
• Only one bonus may be active per User at any given time unless explicitly stated otherwise.

5.2 Bonus Abuse

22jili employs sophisticated systems to detect bonus abuse patterns. Activities considered bonus abuse include but are not limited to: creating multiple accounts to claim multiple bonuses; coordinating with other Users to exploit promotional offers; employing low-risk betting strategies designed solely to clear wagering requirements; and any other activity deemed by 22jili to constitute abuse of promotional offers. Users found engaging in bonus abuse will have all bonuses and associated winnings forfeited, and accounts may be permanently closed.

6. Intellectual Property Rights

All content, software, graphics, logos, trademarks, service marks, and other intellectual property displayed on or through 22jili Services ("IP") are the exclusive property of 22jili or its licensors and are protected by Philippine and international copyright, trademark, and other intellectual property laws. Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use 22jili Services solely for personal, non-commercial entertainment purposes.

Users may not, without express written permission from 22jili:

• Copy, reproduce, distribute, or create derivative works from any IP;
• Reverse engineer, decompile, or disassemble any software used in connection with the Services;
• Remove or alter any copyright, trademark, or proprietary notices;
• Frame, mirror, or otherwise incorporate any IP into other websites or services;
• Use any IP for commercial purposes or public display.

7. Disclaimers and Limitation of Liability

7.1 Service Availability

While 22jili strives to maintain continuous service availability, we do not guarantee uninterrupted access to the Services. The Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. 22jili disclaims all warranties including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 Limitation of Liability

To the maximum extent permitted by applicable law, 22jili shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services, including but not limited to loss of profits, loss of data, loss of business opportunity, or personal injury, whether based on warranty, contract, tort, or any other legal theory, even if 22jili has been advised of the possibility of such damages.

7.3 Force Majeure

22jili shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, labor disputes, transportation disruptions, telecommunications failures, power outages, equipment failures, or software malfunctions.

8. Account Closure and Termination

8.1 User-Initiated Closure

Users may request account closure at any time by contacting 22jili customer support. Upon receipt of a closure request, 22jili will process any pending withdrawals and close the account within a reasonable timeframe. Any remaining account balance will be returned to the User via their registered withdrawal method.

8.2 22jili-Initiated Termination

22jili reserves the right to suspend or terminate any User account immediately and without prior notice for any reason, including but not limited to violation of these Terms, suspicion of fraudulent activity, failure to complete identity verification, inactivity, or regulatory requirements. In the event of account termination, 22jili will return any withdrawable balance to the User, subject to deduction of any amounts owed to 22jili including chargebacks, fees, or damages.

8.3 Effect of Termination

Upon account closure or termination, your right to access and use 22jili Services immediately ceases. Provisions of these Terms that by their nature should survive termination, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution, shall remain in full force and effect following termination.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and any disputes arising out of or relating to 22jili Services shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

9.2 Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Services, Users agree to first attempt to resolve the matter through good faith negotiation with 22jili customer support. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue arbitration or litigation as appropriate under Philippine law.

9.3 Jurisdiction and Venue

Users agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the courts located in Metro Manila, Philippines, and Users hereby consent to the personal jurisdiction and venue of such courts.

10. Contact Information and Customer Support

For questions, concerns, or disputes regarding these Terms or 22jili Services, Users may contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the 22jili website and mobile application
• Customer Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: We strive to respond to all inquiries within 24 hours

All notices to Users will be sent to the email address associated with your 22jili account. It is your responsibility to maintain a current and valid email address and to monitor your account for important communications from 22jili.